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cyberdefender fix my computer.then i had a 1 inch border on the right side of my monitor.then a tech from cyberdefender told me he could fix the monitor problem in a couple of minutes.4 hrs.

went by and no one fixed anthing. then i called them to let them know. another tech then tried to fix the monitor. we could not stay connected online together.the computer kept crashing.then i got pissed and said i am not paying for this.2 days later the c drive crashed and now i have no computer.

I SHOULD NOT HAVE TO PAY FOR THIS CHARGE!!!!!THANK YOU

Monetary Loss: $249.

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Anonymous
#565518

Hi, you need to know that cyberdefender does not exist any more.The company you are dealing with is a guthy-renker company called ustechsupport.

Funny name considering they have people in india. You should refile the complaint under guthy-renker or ustechsupport so the right people see it.

You can also do a chargeback or reversal of your charges by asking for one with your bank or card company.I believe you can do this up to a year of the purchase but check with your bank.

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